How We Support Your Project
01
Inquiry & Quotation
Tell us what you need—specifications, quantities, or drawings. Our team reviews your request and provides a clear quotation within 1-2 working days.
02
Technical Confirmation
Before production, we confirm every technical detail: materials, dimensions, tolerances, and surface treatments. Nothing moves forward until everything is verified.
03
Order & Production
Once confirmed, your order moves to production under ISO-based quality control. We monitor progress, keep communication open, and update you at each key stage.
04
Inspection & Testing
Every batch is inspected according to your standards—dimensions, appearance, function, and packaging. Detailed reports or photos can be provided upon request.
05
Packing & Delivery
Products are packed to international export standards and shipped from shanghai port. We coordinate with your forwarder or handle logistics upon request.
06
After-sales Support
Our job doesn't end at delivery. We track feedback, assist with documentation, and provide technical support whenever needed.
Our Commitment to After-sales Care
All industry pumps come with a 12-month warranty against manufacturing defects. We stand behind what we make and replace or repair when it’s our fault.
Report any issue within (days) days of delivery with photos and batch details. Our team reviews each case and responds within (24) hours.
Spare parts and technical help remain available for (number) years after delivery. We keep projects running without interruption.
Built on Quality, Guided by Integrity
Quality You Can Rely On
Every product is inspected before shipment to ensure consistent performance and build long-term trust.
Clear Communication
We reply quickly, speak directly, and keep you informed at every step of the process.
On-time Delivery
We plan carefully and deliver on schedule—because reliability starts with being on time.
We treat every cooperation as a long-term partnership - not just a transaction.
Service Promise
